Pearlstone

Brand Transformation & Growth Strategy after a successful crowdfunding round, to take the company to new heights.

Brand Strategy
Creative & Design
Paid Media Strategy & Management
Websites, Web Applications & Apps
Digital Marketing Strategies

Brand Transformation & Growth Strategy

Pearlstone is a UK leading innovator in DSR technology and services, dedicated to ensure the operational stability of the UK’s power grids by harnessing the power of distributed energy.

Pearlstone approached SmallGiants in 2022 to lead the revitalisation of their brand, seeking a clear articulation of their value proposition and benefits, and a redesigned website to enhance the customer experience. The project culminated in a finely-tuned SEO and growth strategy aimed at boosting brand visibility, increasing solution awareness, and generating quality leads.

Outcomes

Highlights in numbers
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CTR 15x

above the industry benchmark for display ads, and a 600% uplift from prior campaigns

3 Months

to halve the cost of CPC through automatisation.

3x lower CPC

Of search ads, compared the industry benchmarks

CTR 4x higher

than prior campaigns. Optimised over a period of 9 months.

73%

the advantage our best-performing campaigns achieved over the industry benchmark.

CTR 15x

Above the industry benchmark and a 600% uplift from prior campaigns

Lowest cost

per conversion and converted, opportunity, per channel.

Our approach

360º Comprehensive Audit

The team conducted a thorough review to identify challenges and prioritize improvement areas, which informed the recommendations to transform the current state.

Analyse

Situation analysis, including paid media accounts and Google Tag Manager mapping.

Design

Develop new approaches to consolidate into campaign planning and workflows.

Implement

Activate strategic solutions to optimize efficiency. Includes new account architecture, consolidated briefing and planning practices with a view to enhance efficiency and shorten SLAs.

Test & Refine

Launch campaigns within the new digital marketing ecosystem, regularly monitor and adapt.

Our approach

Strategic Overhaul of Operational  Protocols

This unique challenge emerged from Florence's intricate customer platform implementation. SmallGiants skillfully interrogated the system to create a roadmap for seamlessly connecting internal teams, data, and customers on a unified platform, allowing Florence to focus on scaling their business.

Discovery & Assessment

Understand existing systems, data flows, integrations and overall technology landscape.

Requirements Analysis

Identify the specific needs, challenges and desired outcomes aligned to the operational landscape.

Technical 
Evaluation

Assess the effectiveness of existing processes, data quality, API integration and other technical components.

Recommendation Development

Formulate strategic recommendations for a detailed roadmap towards  simplified and enhanced CRM processes.

Our approach

One size does not fit all

SmallGiants' seasoned CRM specialists successfully implemented  CPQ software and introduced a 'Recurring Revenue Tracker'  enhancing capabilities for renewals, upsells, and amendments.

Discovery Phase

Audit current systems’ setup to inform project scope

Architecture & optimisation

Design architecture and  repository solution

Implementation & testing

Agile implementation  through 
iterative development stages

Dashboards & reporting

Design dashboard and reporting capability for key marketing metrics

Test, go live & aftercare

Post-implementation client engagement

Our approach

Replatforming with marketing purposes in mind

SmallGiants' seasoned CRM specialists successfully implemented CPQ software and introduced a 'Recurring Revenue Tracker'  enhancing capabilities for renewals, upsells, and amendments.

Analyse

Architecture, content and marketing needs analysis to identify the best information architecture and tools.

Design

Information architecture for consolidated content, sitemap and Hubspot processes to support marketing objectives.

Implement

Build new website, migrate content and connect Hubspot integration.

Test & launch

In-depth testing of website functions and integrations to ensure a successful launch.
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Website Design & Re-architecture

Full design and development of a new website, highlighting the benefits and key features with crystal clarity. Focusing on education about DSR and the opportunity available took centre stage, while elaborating on the smart and no-investment solutions Pearlstone offers to smooth the customer journey of new visitors. 

Supporting Creative & Design Assets

Full suite of branded marketing assets including social media templates, digital ad concepts and the all-important fundraising deck, supporting the next round of growth for Pearlstone.

Digital Marketing & Growth Strategy

A targeted full-funnel B2B digital marketing plan was created to broadcast the new brand to the most relevant audiences. With a heavy emphasis on paid media planning and management, the strategy nonetheless incorporated CRM advisory for building nurture campaigns and ensuring ongoing communication in the consideration stage.

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2x

more economical cost-per-click than the industry average.

3x

higher click-through rate than the industry benchmark.

3x

more economical cost-per-click than the industry benchmark at £1.58.

01.

Research

Research prior ad campaign performance, market trends, audience mapping and competition.

02.

Develop

Develop ad campaign messaging and creatives.

03.

Iterate

Crafting and testing the right audiences, segmenting specific approaches, messaging and campaigns based on the market and personas.

04.

Explore

Exploring novel-to-brand ad formats, including document ads and message ads.

Paid Media Management

Our paid ad experts collaborate with Delinian brands to constantly optimise advertising efficiency and explore new avenues of growth matching the pace of shifting business objectives. Monthly reporting, analises and strategy realignment enables constant advances.

Creatve & Branding

Creative advertising concepts developed for the Insider Group brands to elevate the value proposition and present the contemporary look and feel of the recent rebrand 
and modernisation.

Consistency is key for any brand: our designers transformed the social media presence of all 5 brands to reflect continuity and attract followers with visually dependability.

See how far we've come

Before

After

“What made SmallGiants stand out for us was the effort they put into understanding our business. They’ve helped us achieve everything we asked for, and two years on from the start of our collaboration, we see them as valued partners for the next phase of our development.”

Chief Executive Officer

Pearlstone

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